Customer Care

Domain Home guarantees that if a price on a stock item is lowered within 30 days of your order placement, upon request, you are entitled to receive a refund for the difference between the lower price and the actual price paid. This does not apply to merchandise that is reduced for clearance and discontinued pieces. Custom orders are not included. Coupon promotions do not apply.

Download our Customer Care Guide

Scheduling Your Furniture Delivery

If your merchandise is in stock we will contact you within 48 hours to arrange a date for delivery. If the merchandise you ordered is not in stock, we will call you after we receive the merchandise into our warehouse to schedule your delivery. Generally, deliveries are made within 2-3 weeks of purchase for items being delivered on our regular delivery routes.

We will arrange a 4-hour time window for your delivery. For example, a 4-hour time window can be between 8:00 a.m. and 12:00 p.m., 11:00 a.m. and 3:00 p.m., or 1:00 p.m. and 5:00 p.m., depending upon the delivery route. Our scheduling department will give you the time window when your delivery is scheduled and confirmed. We will try to accommodate your request for a special time frame.

To Schedule or Change a Delivery

Please call our distribution center in Edison, NJ:

877-4-DOMAIN (877-436-6246) between the hours of 8:00 AM and 5:00 PM EST Monday. through Saturday, 10:00 AM to 5:00 PM Saturday